Refund Policy

Effective Date: March 19th, 2025

At Surfside Social Media and Branding ("Company," "we," "us," or "our"), we strive to provide high-quality social media and branding services. Due to the nature of our work, we have the following refund policy in place:

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No Refunds for Completed Services

All sales are final. Since our services involve custom strategy development, content creation, and digital marketing efforts tailored to each client, we do not offer refunds once work has been completed and delivered.

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Refunds for Prepaid Services

If a client has prepaid for services but wishes to cancel before work has begun, a partial refund may be issued at our discretion, minus any administrative or processing fees.

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Cancellation Policy

• Clients must submit cancellation requests in writing via email.

• If a client cancels services after work has started but before completion, a partial refund may be considered based on the percentage of work already completed.

• No refunds will be provided for services that are canceled after substantial progress has been made.

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Exceptions

Refunds may be considered in exceptional circumstances, such as:

• A billing error resulting in an overcharge.

• Our inability to deliver services due to unforeseen circumstances on our end.

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Dispute Resolution

If you are unsatisfied with our services, we encourage you to contact us at surfsidesocialnj@gmail.com to discuss any concerns. We will work with you to find a reasonable resolution.

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Contact Information

For any refund-related inquiries, please contact us at:
surfsidesocialnj@gmail.com

www.surfsidesocialnj.com​

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By purchasing our services, you acknowledge and agree to this refund policy.